Frequently Asked Questions
3G to 4G Technology Rearrangement
Upgrading to 4G for faster speeds and wider coverage. Stay tuned for exciting enhancements!
How to activate a number that has been expired?
Contact the VeloNet contact and come directly to the VeloNet Center with the required requirements.
How to find out the VeloNet card code number?
To find your VeloNet card code, access your account settings in our user-friendly app. It’s hassle-free for your convenience.
How do I get help?
Getting help is easy! Contact us by phone, message, or visit a nearby VeloNet Center for prompt assistance
System Capacity Upgrade (Ugrade).
Excited for our system upgrade, improving your internet with faster speeds and enhanced reliability!
Get in touch!
Let’s start a conversation. Tell a bit yourself and send you inquiry to us. we’ll get back to you as soon as possible.
Contact
1012 Pebda Parkway, Mirpur 2 Dhaka, Bangladesh
Open a chat or give us call at
321 110 980
For technical issues and general inquiries, Please visit our help center.